Terms of Service

1. Who We Are and Acceptance of These Terms

1PLANLY ("the Service") is a planning and time-tracking web application provided by 1PLANLY LIMITED ("1PLANLY", "we", "us", or "our"), a company incorporated in New Zealand under the Companies Act 1993 (company number 9463419, NZBN 9429054003880).

These Terms of Service ("Terms") are a legally binding agreement between you and 1PLANLY LIMITED. By creating an account, signing in with Google, or otherwise using the Service, you confirm that you have read, understood and agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

2. Description of the Service

1PLANLY provides:

• Tasks, TODOs and chores on a daily timeline
• One-tap time tracking, a focus timer and today's tracked time at a glance
• Keeper notes and household sharing
• AI-powered assistance, summaries and suggestions

We may improve, change or add features over time. We will not remove a core Premium feature part-way through a period you have already paid for.

3. Your Account

3.1 Eligibility

You must be at least 16 years old to create an account. By registering, you confirm that you are at least 16, that you are able to enter into this agreement, and that the information you give us is accurate. Information about children that a parent or guardian adds to a household is the responsibility of that parent or guardian.

3.2 Signing In with Google

If you choose "Continue with Google", Google shares your basic profile with us — your name, email address, profile picture and a Google account identifier — so we can create and sign in to your account. We do not receive your Google password. See section 3 of our Privacy Policy for details.

3.3 Account Security

You are responsible for keeping your sign-in details confidential and for activity under your account. Please tell us straight away at ask@1planly.com if you suspect unauthorised access.

4. Plans, Payment and Renewal

4.1 Plans

• Free: core planning features with a daily allowance of 5 AI actions, at no cost and with no time limit.
• Premium Monthly: $5 USD per month.
• Premium Yearly: $20 USD per year.

What each plan includes is listed on our Plans page and in our Subscription Policy.

4.2 Free Plan

New accounts start on the Free plan, with no time limit. We do not ask for payment details to use it, and you are never charged unless you choose to subscribe to Premium.

4.3 Payment

• Subscriptions are charged in USD, in advance, through our payment processor Stripe. We never see or store your full card number.
• Approximate prices in your local currency may be shown for convenience; your bank may add currency conversion fees.
• 1PLANLY LIMITED is not registered for GST, so no GST is added to the price.
• By subscribing, you authorise us (through Stripe) to charge your chosen payment method the subscription price at the start of each billing period until you cancel.

4.4 Automatic Renewal

Premium subscriptions renew automatically at the end of each monthly or yearly period at the then-current price, until you cancel. You can see your renewal date at any time under Plans → Manage billing.

4.5 Price Changes

We will give you at least 30 days' notice by email before any price increase applies to your subscription. A new price takes effect from your next renewal after the notice period, and you can cancel before then if you do not wish to continue.

4.6 Cancellation

You can cancel at any time from Plans → Manage billing. You are not charged again, and you keep all Premium benefits until the end of the period you have already paid for. Payments are non-refundable, including for the remainder of a period after you cancel, except where New Zealand law requires a refund (see section 9). Deleting your account also cancels any active subscription. See our Subscription Policy for details.

5. Acceptable Use

You agree not to:

• Use the Service for anything unlawful, harmful or fraudulent
• Interfere with or disrupt the Service, its security or its servers
• Try to gain unauthorised access to any part of the Service or another person's account
• Upload malicious code, or content that is abusive, objectionable or infringes someone else's rights
• Harass, abuse or harm other users, including people in a shared household
• Impersonate any person, or add someone's personal information without a lawful reason to do so
• Scrape, resell, or access the Service by automated means other than the app itself
• Deliberately get around the daily AI allowance or other plan limits

6. AI Features

Some features use artificial intelligence (currently provided by OpenAI) to generate suggestions, summaries and plans from the text you give them. AI output can be incomplete or wrong. It is offered as help, not as professional, medical, financial or legal advice — please check anything important before relying on it. Do not enter information into AI features that you are not comfortable having processed as described in our Privacy Policy.

7. Your Content and Our Intellectual Property

7.1 Your Content

You own the tasks, notes and other content you create. You give us a limited licence to store, process, back up and display that content only so far as needed to provide the Service to you and the people you choose to share it with. This licence ends when your content is deleted, apart from backup copies that are removed on their normal cycle.

7.2 Our Intellectual Property

The 1PLANLY name, logo, software, designs and text are owned by 1PLANLY LIMITED or its licensors and are protected by New Zealand and international law. You may not copy, modify, distribute, reverse engineer or attempt to extract the source code of the Service except where the law allows it.

8. Privacy

We handle personal information in accordance with the New Zealand Privacy Act 2020. Our Privacy Policy explains what we collect, why, who we share it with and your rights.

9. Your Consumer Rights

10. Service Availability and Disclaimers

We work to keep the Service reliable and secure, but we cannot promise it will always be uninterrupted or error-free, and we may need to pause it for maintenance. Subject to section 9, and to the extent the law allows, the Service is otherwise provided "as is" and "as available". We recommend keeping your own copy of anything critical.

11. Limitation of Liability

Subject to section 9 and to the extent permitted by law:

• We are not liable for indirect or consequential loss, or for loss of profits, revenue or opportunity, arising from your use of the Service.
• Our total liability to you for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose (or NZD 100 if you have only used the Free plan).

These limits do not apply to loss caused by our fraud, wilful misconduct or gross negligence, or to anything that cannot be limited by law.

12. Responsibility for Misuse

If you breach these Terms or the law in using the Service, and that causes a third party to bring a claim against 1PLANLY LIMITED, you agree to be responsible for the reasonable loss and costs that result, to the extent the claim was caused by your breach.

13. Ending Your Use of the Service

13.1 By You

You can stop using the Service at any time, and you can permanently delete your account in Settings → Delete account. Deleting your account cancels any active subscription immediately; the rest of a paid period is not refunded, except where the law requires it.

13.2 By Us

We may suspend or close your account if you seriously or repeatedly breach these Terms, if we are required to by law, or to protect other users or the Service. Except where that would be unlawful or create a risk of harm, we will tell you why and, for a fixable breach, give you a chance to fix it first. If we decide to stop offering the Service, we will give you at least 30 days' notice and will not renew your subscription after that date; your rights under section 9 continue to apply.

13.3 What Happens Next

When an account is closed, access ends and we delete or anonymise its data as described in our Privacy Policy, except where we must keep certain records (for example, payment records required for tax purposes). Sections that by their nature should continue — such as 9, 11 and 14 — survive.

14. Changes to These Terms

We may update these Terms to reflect changes to the Service, the law or how we operate. For material changes we will give you at least 14 days' notice by email or in the app before they take effect. If you do not agree to a change, you can cancel your subscription before it takes effect so you are not charged again, and stop using the Service. Changes never reduce the Premium benefits of a period you have already paid for. Continuing to use the Service after the change takes effect means you accept the updated Terms.

15. Governing Law and Disputes

These Terms are governed by the laws of New Zealand, and the courts of New Zealand have jurisdiction. If something goes wrong, please contact us first — we will respond within 7 business days and try to resolve it within 30 days. This does not stop you from using the Disputes Tribunal, the Commerce Commission or any other avenue available to you as a consumer.

16. General

• Entire agreement: These Terms, the Privacy Policy, Subscription Policy and Cookies Policy are the whole agreement between you and us about the Service.
• Severability: If any part of these Terms is unenforceable, the rest remains in effect.
• Waiver: Not enforcing a right straight away does not mean we give it up.
• Assignment: You may not transfer your account or these Terms. We may transfer them to a successor to our business, and will tell you if we do; your rights under these Terms will not be reduced.

17. Contact

For questions about these Terms, please contact us: