1. Introduction
MathsMind AI Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use Planly, our family planning and organisation application.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password (encrypted), profile picture
- Household Information: Family member names, relationships, household details
- Calendar & Task Data: Events, tasks, chores, meals, grocery lists you create
- Payment Information: Billing details processed securely through Stripe (we do not store card numbers)
- Communications: Messages you send us via email or support
2.2 Information Collected Automatically
- Usage Data: Features used, pages visited, time spent in app
- Device Information: Device type, operating system, browser type
- Log Data: IP address, access times, error logs
- Cookies: See our Cookies Policy for details
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide and maintain Planly, including syncing your data across devices
- Account Management: To create and manage your account, process subscriptions
- Communication: To send service updates, security alerts, and respond to enquiries
- Improvement: To analyse usage patterns and improve our services
- AI Features: To provide AI-powered summaries and recommendations (your data is processed securely)
- Legal Compliance: To comply with legal obligations and protect our rights
4. Legal Basis for Processing (Privacy Act 2020)
Under the New Zealand Privacy Act 2020, we process your personal information based on:
- Consent: Where you have given explicit consent (e.g., marketing communications)
- Contract: Where processing is necessary to provide services you've requested
- Legitimate Interests: Where processing is necessary for our legitimate business interests
- Legal Obligations: Where we need to comply with applicable laws
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate Planly (hosting, payment processing, email services)
- Household Members: Information you choose to share within your household
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5.1 Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (see Stripe Privacy Policy)
- Google: OAuth authentication (see Google Privacy Policy)
- OpenAI: AI features (data is not used to train their models)
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure password hashing
- Regular security audits and updates
- Access controls and authentication
- Secure cloud infrastructure
7. Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide services to you
- Required by law or for legitimate business purposes
When you delete your account, we will delete or anonymise your personal information within 30 days, except where we need to retain it for legal or regulatory purposes.
8. Your Rights Under the Privacy Act 2020
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Data Portability: Request your data in a portable format
- Withdraw Consent: Withdraw consent where processing is based on consent
- Complaint: Lodge a complaint with the Office of the Privacy Commissioner
To exercise these rights, contact us at the details below.
9. International Data Transfers
Your data may be processed in countries outside New Zealand. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with the Privacy Act 2020.
10. Children's Privacy
Planly is designed for family use and may include information about children managed by their parents or guardians. We do not knowingly collect personal information directly from children under 16 without parental consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Email notification to your registered email address
- Prominent notice within the Planly app
Your continued use of Planly after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: